LEGAL NOTICE
Site editor
MAYSAN LUXURY is a brand of the company SAYAN FRANCE
180 Avenue du Prado 13008 Marseille, FRANCE
04 69 96 00 68
Siren 851751628​
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Site host
OVH SAS is a subsidiary of OVH Groupe SAS
2, rue Kellermann, 59100 Roubaix.
RCS Lille Métropole 424 761 419 00045
PRIVACY POLICY
MAYSAN LUXURY is committed to respecting your privacy. This privacy policy (hereinafter referred to as the "Policy") describes how we (referred to as "we" or "MAYSAN LUXURY") collect and process your personal data, in line with our commitment to provide you with a useful and satisfying shopping experience.
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MAYSAN LUXURY understands the importance you place on the use and sharing of your personal data. We take the protection of your privacy very seriously.
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This Policy applies to our interactions with you, where we may collect personal data (as described below), whether in person during our services, over the phone, through other means via our customer service, or when you use the website maysan-luxury.com and co-branded versions of the site hosted on URLs pointing to the domain "www.maysan-luxury.com" (hereinafter referred to as the "Site").
When you visit our Site, use our services, purchase products on our Site, post content on our social media forums or in online discussions, send other notifications on our Site, or provide us with personal data (as described below), you agree to the practices and measures outlined in this Privacy Policy and our Terms and Conditions.
We encourage you to review this Policy each time you provide us with personal data, to ensure you accept it. If you do not agree with the terms of this Policy, please do not use our Site or provide personal data.
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WHAT ARE PERSONAL DATA?
Personal data refers to information about a specific person, recorded in any form. This includes information such as your name, billing address, email address, postal address, phone numbers, credit card or debit card details, etc.
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HOW ARE PERSONAL DATA COLLECTED?
Personal data may be collected at our service locations. They may also be collected online when you voluntarily contact us on our Site, receive catalogs, newsletters or emails, contact our customer service, respond to surveys, participate in contests and other promotional events, post content on our social media forums or in online discussions, or send other messages on our Site.
Our Site is designed for use by adults. We do not knowingly collect personal data from children under the age of 13. Children under the age of 13 should not use the Site or provide personal data to MAYSAN LUXURY.
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PURPOSE OF COLLECTING PERSONAL DATA
We use personal data to enhance your browsing experience, inform you about our products, promotions or contests where applicable, mutually protect against risks of errors and frauds, and process your requests. We may also use this data to offer you promotions, assist in targeting products according to your needs, develop and enhance our Site, and customize it according to your interests. Finally, we may use this data for surveys and analysis for research purposes, statistics, product development, as well as other purposes legally permitted at any time.
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CONSENT
We will not collect, use, or disclose your personal data without your consent, as defined in this Policy, unless required by law.
Consent may be oral, written, explicit, or implied. Implied consent can be obtained in several ways, including when the customer relationship is already in place, explicit consent has already been given, or when the use of personal data is reasonably obvious to you.
We may occasionally transfer your personal data to trusted companies not affiliated with MAYSAN LUXURY who assist us in providing services. In such cases, we require these companies to protect your data in accordance with this Policy.
You may modify or revoke your consent at any time, within a reasonable timeframe, subject to legal or contractual restrictions. We will inform you of the consequences of this decision. To modify your consent, please refer to the "CONTACT US" section below.
If you provide us with personal data about a third party, you warrant that you have obtained all necessary permissions from them for us to use their personal data in accordance with this Policy.
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LIMITATIONS ON THE USE, DISCLOSURE, AND RETENTION OF PERSONAL DATA
Personal data will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will only be retained for as long as necessary to fulfill these purposes or as required by law.
We may also transfer this data to third-party processors, management centers, financial institutions, or third-party service providers who assist us in our business operations (such as fraud investigations, bill collection, affiliate and reward programs, technology service providers, financial transaction management, shipping, order management, and customer service, and/or analysis of past transactions on the Site to provide users with all necessary guarantees for their purchases, etc.). By providing personal data on this Site or by any other means, you expressly authorize us to transfer and process this data in accordance with this Policy. Your authorization to access/transfer your data, including in cases where, for efficiency reasons, providers are located and/or have access to data outside France, is deemed granted when you click the acceptance button. Please do not proceed if you disagree with the above provisions regarding the use of your data and cross-border operations.
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ACCURACY
We are committed to keeping your personal data as accurate, complete, and up-to-date as possible and necessary to fulfill the purposes for which it was collected. You may request access to all personal data held in our files to view and modify it if necessary.
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SECURITY MEASURES AND RESPONSIBILITY
Personal data will be protected by appropriate measures based on its sensitivity. We will implement the following measures: (i) physical protection measures, such as restricted access to facilities and appropriate provision of personal data; and (ii) electronic protection measures, such as password access to personal data stored on a computer.
Personal data under our control, including those transferred to third parties for processing, storage, or other purposes, are our responsibility.
When we use trusted third parties to perform functions on our behalf, such as managing credit card payments or customer service, we ensure that they comply with this Policy and all applicable privacy laws through appropriate contractual measures or otherwise.
We are not responsible for personal data that you share or post on our message forums or in our online discussion forums, or when you send messages in the public access areas of our Site. This data is not covered by this Policy because these areas are public, and data may be viewed or accessed by anyone accessing these sections of our Site.
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TRANSPARENCY AND ACCESS TO PERSONAL DATA
This Policy and all related information are available at any time on our Site, www.maysan-luxury.com, under the heading "Privacy Policy," or upon request.
Upon request, we will inform you of the existence, use, and disclosure of personal data